The term downtime, the times when your Internet connection is down or underperforming, can have a significant impact on your business.
The loss of the Internet, even for a short period of time, can negatively affect productivity and lead to customer dissatisfaction.
What can you do to reduce downtime in your own business? That’s what we’ll discuss in today’s article.
1. Choose the right Internet service provider
Choosing the right Internet provider is critical to the stability of your connection.
That’s why you need a provider that offers:
- High uptime rates (e.g. 99% guarantee).
- Specialised business packages.
- Fast technical support in case of a problem.
2. Use high quality equipment
Reliable equipment, such as state-of-the-art routers, can drastically reduce outages. But it’s very important to do regular maintenance and update its firmware to make it as efficient as possible.
What equipment you can use:
- Routers with dual-band or tri-band support.
- UPS (Uninterruptible Power Supply) systems for protection against power failures.
3. Invest in backup Internet connections
Having a second Internet connection can act as a “safety net”. In the event of a failure of the main connection, the backup can take over immediately.
Script: If your business relies on cloud-based applications, a backup connection is essential to prevent delays and problems. At Metadosis, we provide special business plans that offer Fiber and Wireless Internet, so you always have a stable connection even in the event of an outage.
4. Use a network monitoring and management application
Network monitoring tools can help you identify problems before they affect the operation of your business.
Some popular tools:
- SolarWinds Network Performance Monitor.
- PRTG Network Monitor.
- Nagios.
What they offer:
- Real-time updates.
- Immediate troubleshooting.
5. Update your software and apps
Outdated software can create security vulnerabilities or incompatibilities that lead to downtime. Make sure that:
- Your applications and systems are up to date.
- You have enabled automatic updates where possible.
6. Train your staff
Knowledge is power. Train your employees to recognize the early signs of network problems and take steps to solve the problem before technical support is needed.
By following these basic techniques, you can ensure that there is no long downtime that will affect your business. As you’ve seen, the most important thing you can have is a proper provider that offers you speeds with high performance and fast technical support.
Our team at Metadosis offers both, so you can fully focus on your team’s productivity. Find the package that best meets your need here
